Certified Service Has Your Back

When you are surrounded by uncertainty, your Cadillac Certified Service experts remain committed and are ready for your vehicle service needs so you can be where you need to be, with confidence. We are dedicated to serving you. Plus, we offer Cadillac Certified Service Concierge, we may be able to come to you*. Ask us for details.

*Dealership availability and hours of operation are subject to change in accordance with all federal and local laws and restrictions.

SERVICE PRICING AND OFFERS

Your high-end, luxury Cadillac was meticulously crafted for you, and it deserves a meticulous level of care and upkeep, too. Don't trust your premium automobile to just any old service center. Trust its care to the technicians and Cadillac experts at our professional service center.

An investment in Cadillac is an investment in quality and extraordinary engineering. With genuine, trained and certified Cadillac technicians caring for you and your vehicle, you know your world-renowned vehicle is getting the level of service it needs to run and look great for a long time to come.

All Your CADILLAC Service Needs Under One Roof

All vehicles require a certain level of routine maintenance to continue performing at their highest capacity. This includes periodic oil changes at regular intervals, occasional rotation of your vehicle's tires, and more.

With our expert Cadillac pros on your side, taking care of all routine maintenance and occasional repairs has never been easier. We understand the intricacies of each Cadillac model, and we know the level of cutting-edge engineering and attention to detail that go into every vehicle, making us your best choice for maintenance and service.

Plus, we only use authentic Cadillac parts, or Cadillac recommended parts, on all of our service appointment, which means you never have to worry that you're getting something that won't work with your vehicle.

Multi Point Vehicle Inspection

BILL GATTON CADILLAC is also by your side whenever you need any car service and repair work done in BRISTOL. What's more, our auto parts team would be happy to get you whatever you need to keep your Cadillac vehicle on the road for many miles to come.

Download the GM Multi-Point Vehicle Inspection Sheet

The Multi-Point Vehicle Inspection form uses a simple color- coded key to assess maintenance terms:

  • Red indicates items that need immediate attention.
  • Yellow indicates items that should be addressed in the near future.
  • Green indicates no items to address.

Schedule Your Appointment Soon

With services for everything from inspections, to brake repairs and replacements, to windshield wiper replacements, the Cadillac service center team is ready to help you with all your service needs. Make an appointment soon and let us deliver the care you, and your vehicle deserve. We'll take care of all your maintenance needs and get you back out the door quickly, so you don't have to miss a beat during your regularly scheduled day.

GET IN TOUCH
Contact Our Sales Department

  • Contact: 423-793-7366
  • Monday 7:30 am - 5:30 pm
  • Tuesday 7:30 am - 5:30 pm
  • Wednesday 7:30 am - 5:30 pm
  • Thursday 7:30 am - 5:30 pm
  • Friday 7:30 am - 5:30 pm
  • Saturday Closed
  • Sunday Closed
See All Department Hours

Dealership Hours

  • Monday 8:30 am - 7:00 pm
  • Tuesday 8:30 am - 7:00 pm
  • Wednesday 8:30 am - 7:00 pm
  • Thursday 8:30 am - 7:00 pm
  • Friday 8:30 am - 7:00 pm
  • Saturday 8:30 am - 6:00 pm
  • Sunday Closed

Service Dept. Hours

  • Monday 7:30 am - 5:30 pm
  • Tuesday 7:30 am - 5:30 pm
  • Wednesday 7:30 am - 5:30 pm
  • Thursday 7:30 am - 5:30 pm
  • Friday 7:30 am - 5:30 pm
  • Saturday Closed
  • Sunday Closed

Parts Dept. Hours

  • Monday 7:30 am - 5:30 pm
  • Tuesday 7:30 am - 5:30 pm
  • Wednesday 7:30 am - 5:30 pm
  • Thursday 7:30 am - 5:30 pm
  • Friday 7:30 am - 5:30 pm
  • Saturday Closed
  • Sunday Closed
  1. BILL GATTON CADILLAC

    1000 W STATE ST
    BRISTOL, TN 37620

    • Sales: 423-793-7366
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